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Sales / Customer Support staff (Kyoto)

Company
Global Withus
Job ID
145017
Location
Kyoto, Kyoto, Japan
Post date
Apr 27, 2022
Industry
Education / Teaching
Function
B2C Sales (Consumer)
Work Type
Full Time / Entry Level
Salary
¥260,000 ~ ¥280,000 / Month

Requirements

  • English: Fluent
  • Japanese: Business level
  • Must currently reside in Japan
  • Visa sponsorship available

Description

Overview
Our expanding Japanese language school is looking for a full-time sales and customer support staff to handle a growing number of online inquiries and bookings, working from our central location in downtown Kyoto.
The successful candidate will handle online student recruitment and student support as part of the distributed Sales Team in a busy but fun environment. The work will mostly consist of responding to enquiries by email and other methods, preparing estimates, booking clients, and helping students at our Kyoto school, as well as marketing tasks when needed.
Working visa sponsorship is available.

Responsibilities
-- Communication with potential clients in English primarily by email, sometimes in phone and in person
-- Managing bookings and reservations in our online system
-- Reception work helping students and customers
-- Communication with staff in Japanese
-- Assistance/support to the marketing team when needed.
-- Other office and administrative duties

Requirements
-- Native-speaker or very advanced English
-- High intermediate or above Japanese
-- Microsoft Office Proficiency
-- Basic knowledge of typical office software
-- Valid working visa for Japan

Useful skills (not requirements)
-- Data management, sales experience
-- Other language ability, especially German
-- Customer service chat/messenger experience

Salary/benefits
-- Location: Kawaramachi, Kyoto City
-- Salary: starting from 260,000 yen per month, depending on experience. Twice-yearly bonus, yearly salary increase offered.
-- Contract type: after 3-month trial period, full-time contract (permanent contracts available)
-- Benefits: paid leave, transportation expenses, insurance, Japanese study/study travel discounts, etc.
-- Working schedule: 9am - 6pm, with lunch break, Monday to Friday (limited flextime available)

The above information is a public job ad. This job ad is neither an offer nor a contract.

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