Responsibilities
-Provide excellent customer support experience for end-user through phone/ email/ live chat
-Provide strategic advice and help to solve general issue
-Resolving and accurately logging customer requests with the high level of professionalism, ideally in a single chat/ telephone call
-Escalate clients’ requests and complaints to appropriate specialist
-Update client’s feedback, identify problem trend and report to supervisor for discussion or service enhancement
Requirement
-Candidate must possess at least Bachelor Degree in any field
-Native Chinese with good communication skill in both written & spoken
-Experience working in contact center/ outsourcing company is an added advantage
-Willing to work in Kuala Lumpur, Malaysia
-Willing to work on a rotation shift including night shift & weekend shift
-Fresh graduates are welcome to apply
Benefits
-Attractive remuneration package (RM3000 + night shift allowance + transportation allowance + attendance allowance + OT)
-Work permit is provided
-Free flight ticket after completion of 1 year of service
-16 days annual leave & other staff benefits
最終更新日:2017年8月19日
この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。
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