Machinovate is Nagano’s best reviewed tour operator and a leading destination management company in Central Japan. We offer a range of services for inbound travelers and foreign residents including tours, charters, restaurants in Nagano (Snow Monkey Resorts).
We are looking for operations staff members for our restaurants and the hotel newly opening in October this year.
This role is ideally-suited to applicants wanting to establish a long-term career in Japan with true potential for professional growth, a varied and dynamic work environment, and key responsibilities in a leading destination management company.
This role necessitates a natural enthusiasm for life in Japan, an ability to communicate well with others (including groups and a range of nationalities), punctuality and professionalism in all aspects of your work, basic record-keeping and money handling, and a willingness to adapt to the needs, expectations, and personalities of guests, partner organizations and colleagues. Applicants must have fluent spoken and written English to communicate with guests.
- Handling email and phone correspondence in English or Japanese regarding bookings and
general inquiries, and other matters including communication with travel agents and partner
- Front desk work as check-in and check-out
- Serving breakfast and dinner
- Providing customer service
- Responsibility for social media accounts including Facebook, Twitter and Instagram including
creation of content
- Responsibility for cleaning facilities
- Handling customer complaints
- Serving food and drinks
- Handling orders and cash register
- Supporting kitchen included simple cooking and dish washing
5 days work per week based on the work shift
As a tourism company, this role will involve work on some weekends and public holidays with flexible work hours and an increased workload during our peak season.
2 days off per week
Paid leaves: 10 days on the 1st year with extra 1 day added every year.
One of the following places, Enza Café, Hotarutei, Japanese Dining GOEN in Yamanouchi Town, and Monzen Terrace ENYA in Nagano city.
【Condition and Benefits】
Probation period: 3 months
Conditions during the probation period: The same conditions
Job Type: Full-time
Salary: ¥250,000 - ¥300,000 per month including 45 hours fixed overtime work per month.
( Salary starts from ¥230,000 for new graduated or non-working experience)
*If you need to relocate to Yamanouchi town, company supports up to ¥100,000 to cover the
Rates of pay are dependent on the experience of the applicant and will be discussed at the interview.
Salary is revised in March every year based on the personal evaluation.
Bonuses are determined in March of each year based on personal evaluation and company performance.
Insurance: Health insurance / social insurance/ employment insurance
Commute transportation expense: Support up to ¥15,000 / month
To apply for a position with us,
•including your place of residence and visa/work rights status in Japan
•including a photograph
STEP 1: Apply online
STEP 2: Document review
STEP 3: Face to face interview (it can be online interview depend on your current location.)
Please note that due to the volume of applications only successful candidates will be contacted.
Last modified on September 21, 2023
The above information is a public job ad. This job ad is neither an offer nor a contract.
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