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Program Manager - Remote Work Available



Job ID
Tokyo, Japan
Post date
Information Technology
Project Manager, Project Leader
Work Type
Full Time / Experienced (Non-Manager)
Remote work
Amount not specified
  • Negotiable


  • English: Business level (preferred)
  • Japanese: Fluent


In this role, you will be responsible for end-to-end delivery of complex virtual events, including all aspects of project management (planning, creative, agenda, custom development, and security) as well as customer management. You will get to work with marketers from top global brands, in addition to matrix management of different internal teams (Sales, Product, R&D, PS, Support and more).

As a Program Manager, your day-to-day will include:

Working closely with the customer – setting and managing expectations and defining clear and realistic milestones throughout the project
Project Management basics – maintaining a project plan, setting recurrent meetings, raising risks and mitigations
Matrix management of the Kaltura team
Owning both the delivery and customer relationship (including escalation management)

3+ years experience leading high-key global customer projects

Service-oriented and can-do approach

Capable of working within a hectic environment, managing concurrent priorities and projects

Self-managed and quick learner

Leadership without authority

Technical orientation

Creative approach to problem-solving and resolving difficult situations

Excellent collaboration and communication skills with customers and internal stakeholders, team player

Strong organizational skills and attention to details

Fluent in English AND JAPANESE, both oral and written - must

Planning large events in-person or virtual - advantage

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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