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Hotel Operation Staff (Front Desk & Restaurant serivce) (expired)

Ivy Hospitality

Ivy Hospitality

Job ID
Niseko or Sapporo Jozankei, Hokkaido, Japan
Post date
Apr 20, 2023
Food and Beverage, Service Industry, Tourism / Travel / Hospitality
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Full Time / Entry Level
¥210,000 ~ ¥400,000 / Month
  • Negotiable


  • English: Business level (preferred)
  • Japanese: Business level (preferred)
  • Chinese, Cantonese and Korean language abilities welcome!
  • 1 year or more working experience in Hospitality industry is preferred
  • Understanding Japanese business culture and hospitality spirit
  • Confident in providing qualified service to our customers.
  • Visa sponsorship available


With quality hospitality, our luxury boutique hotel situated in the Niseko area and Sapporo Jozankei area welcomes travelers from around the world.

Home to the finest world-class powder snow in the winter, Niseko also invites travelers to hiking, rafting, and other summer adventures.
Endeavoring to achieve recognition as the top-class property in the Niseko area, we are a hotel on a scale small enough to truly satisfy affluent, discerning customers from around the globe.
Our team needs your international skills here in Niseko, one of the most international work environments in Japan.

Jozankei is the guest quarters of Sapporo, surrounded by rich forest and the Toyohira River. We offer our guests a higher grade of Japanese-style hospitality, a remote part of city by seasonal nature.
The number of customers from overseas, mainly Chinese-speaking countries, has been increasing in recent years, so you can make the most of your experience and language skills.

Job description:Responsible for all guest service operations in the hotel.
- Hotel front, reservation, and night front duties
- Check settlements
- Change the date on the hotel system
- Handle guest accommodation inquiries
- Other hotel operation duties
- General guest service at the restaurant (seat guests, take orders, serve food, clear tables, etc.)
- Preparations before opening, clean up after closing, etc.
- Other related duties (inventory, preparing the work shift, etc.)

・Ability to communicate with customers in Japanese (N2 level) and English (Business level)
・Able to perform as part of a team
・Attention to detail with the ability to multi-task
・Cooperate with other department staff
・We welcome people who are inexperienced but are motivated

・Wine Sommelier, Sake Sommelier or Japanese Tea Sommelier experience is valued
・Experience with MS office software
・Experience with OPERA (PMS) is a plus
・Knowledge of Online Travel Agency (OTA) booking and systems
・Chinese or Korean language ability is a plus

・Holidays: 105 days in a year (Shift system) plus refreshment leave, birthday leave, annual paid leave, condolence leave, childbirth and childcare leave, injury and illness leave
・Salary Increase: Once per year based on performance
・Bonus: Once per year depending on your performance 
・Social insurance (Medical, Pension, Employment Insurance)
・Transportation Allowance provided
・Staff meals are provided (fees apply)
・Uniform prepared 
・Relocation fee (We can assist you to move to Hokkaido)
・Dormitory Housing (rent)

If you believe you can manage to ensure the smooth operations of our hotel, we would love to hear from you!
Please apply today!

Last modified on May 21, 2023

The above information is a public job ad. This job ad is neither an offer nor a contract.

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