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Hospitality Operations Staff in Kyoto (with Relocation & Benefits!) (expired)

AJ InterBridge Inc.

AJ InterBridge Inc.

Job ID
135127
Location
Kyoto, Kyoto, Japan
Post date
Nov 5, 2019
Industry
Service Industry
Function
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Full Time / Experienced (Non-Manager)
Salary
¥225,000 ~ ¥275,000 / Month
  • Negotiable

Requirements

  • English: Business level (preferred)
  • Japanese: Business level (preferred)
  • Must currently reside in Japan
  • Visa sponsorship available

Description

We want YOU to join our Guest Services team in Kyoto!
(We're hiring in Kanazawa too!)

We manage over 60 boutique hotels, traditional ryokans, and restaurant/bars throughout Japan (Kyoto, Takayama, Kanazawa) and overseas (Australia).

At the reception desk, you will enjoy a rewarding work environment ensuring our guests have a fantastic stay.

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JOB DESCRIPTION:

・Telephone, email, and in-person correspondence with foreign and domestic guests.
・Organize and prepare reservations for future guests.
・Ensure guest satisfaction throughout their stay (concierge services, special requests, etc)
・Help create Kyoto itineraries (restaurants, sightseeing attractions, local events, etc.) Become an expert!
・Maintain our friendly, clean, and welcoming environment of hospitality.
・Share and execute great ideas to leave guests with a magical Japanese experience wanting to return!

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SALARY:

- Starting from 225,000 yen~275,00yen/month*
 *Initial salary depends on your prior experience, skills, etc. so let's discuss!

- COMMUTING ALLOWANCE: max. 30,000 yen/month
- BONUS: Semi-Annual(Based on performance)
- RAISE: Annual

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WORK HOURS:

・5 days a week (2 days off a week)
・8~9 hours per day
・1 hour break per shift

Night Shifts are available upon request (21:00 - 8:00). *Bonus Night Shift allowance

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REQUIREMENTS:

- ENGLISH: Business-level or higher
- JAPANESE: Business-level or higher
- Basic Computer skills
- 3 or more years of work experience (in any industry)
- NO prior experience in the travel or hospitality industry is required.

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BENEFITS:

- Full VISA Support
- Full Benefits (社保完備): Health Insurance, Employment Insurance, Pension
- Annual Paid Holidays(10 days)
- Family Allowance for families with Dependents (*Certain restrictions will apply)
- Paid Maternity Leave
- Employee Discounts (Be our guest!)
- Transportation Allowance
- Housing Support
- More than 1 position is available for qualified candidates.

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WHO WE ARE LOOKING FOR:

- Friendly staff who enjoy communicating with others and creating wonderful experiences!
- Flexible, forward-thinking, and quick thinking team-focused individuals.
- Organized multitaskers with professional and friendly composure.
- Above all else, advanced Japanese fluency is welcomed.

Every day is different, and every guest you meet is someone new.
Come and be a part of the magical Japanese hospitality experience!

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▲HIRING PROCESS▲

For local/nearby selected candidates, we will ask for an in-person interview.
For candidates outside of Kyoto; we will conduct a Skype interview.
Final candidates will be asked to come to Kyoto (Head Office) for the final interview.
(We will notify selected candidates within 2-3 weeks)

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▲ABOUT US▲
Creating ‘the only one’ experiences

At AJ INTERBRIDGE INC., we not only want travelers to experience and appreciate the beauty of Japanese culture, but we want to spread the uniquely Japanese hospitality culture, and create the best travel experience for our guests. If you would like to get a start in the travel & hospitality industry, or further your career path, join the AJ INTERBRIDGE INC. team. Our current team consists of staff from: Japan, United States, Philippines, Romania, Canada, Switzerland, Brazil, and more!


            『日本と世界の架け橋に、世界中での架け橋に』

従来の宿泊施設の概念に捉われない新しいおもてなし、文化や言葉の壁を超えて日本の良さを伝える架け橋を目指す「株式会社エイジェーインターブリッジ」。

2009年に誕生した当社はインバウンド対応が得意な宿泊施設の運営会社として京都を中心に金沢、高山、シドニーでビジネスを展開。今後は積極的に海外展開も進めて行きOnly Oneの存在であり続けます。

今回募集をするのが京都にある宿泊施設でのゲストサービススタッフ。弊社では「スタッフは全員エンターテイナー」を掲げゲストを楽しませることに全力を注ぎます。

◆ゲストサービススタッフ◆ (下記施設のレセプション)
・ホテル(20-30部屋)
・ブティックホテル(10部屋未満)
・旅館
・町家(60棟以上)
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◆求める人材◆
・明るく、フレンドリーでオープンマインドな方
・エンターテイナー精神をお持ちの方
・チームで仕事をするのが好きな方
・自発的に行動できる方
・クリエイティブに自分のアイデアを共有し、チームとして形にし共に成長できる方
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◆業務内容◆
・ゲストサービス
・電話、メールなどを含むゲスト対応
・予約対応(システム入力などを含む)
・プラン、イベント企画運営
・コンシェルジュ業務
(レストラン予約、観光、イベント案内などよりよく楽しんでいただけるゲストサポート)
・ゲストのご到着前、滞在中、ご出発後のケア
・ゲストが快適に過ごせる環境、雰囲気作り
・ありとあらゆる面での旅のお手伝いなど

Last modified on December 6, 2019

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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