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Customer Service Assistant in Nagoya for Real Estate (English)(期限切れ)

Village House Management Co., Ltd.

Village House Management Co., Ltd.

求人ID
133193
勤務地
愛知県 Kamimaezu Station, Nagoya
掲載日
2019年6月3日
業種
不動産
職種
テレマーケティング、コールセンター関連
雇用形態
正社員 / 新卒・第二新卒
給料
年収 360万円

応募条件

  • 日本語: 上級(ビジネス会話レベル)
  • 英語: 上級(ビジネス会話レベル)
  • 現在日本在住の方に限ります
  • ビザのスポンサーが可能

説明

Job Specs:
・Full-time employee (trial period: 3 months)
・Working hours: 09:00-18:00
・Holidays / Vacation: 2 days off per week (120 Days off per Year), 5-day weekly shift system including weekends and national holidays
・Annual income: ¥3,600,000 (Roughly ¥300,000 per month)
・Salary Bonus: Once a year after being appointed as a regular employee (Dependent on performance)
・Social Insurance: Health Insurance, Employee Pension, Unemployment Insurance, Worker's Accident Insurance
・Work place: Kamimaezu Station, Nagoya, Aichi Prefecture
・Visa Support is offered

About the role:
Your primary responsibility will be to work as a part of our Contract Team to answer English inquiries from existing tenants. Although tenants will be English-speaking, you must be able to communicate with coworkers in Japanese efficiently.
・Answer tenant inquiries related to new contracts
・Answer parking-related inquiries for new tenants
・Log repair and living-related inquiries of existing tenants and help to resolve issues
・Help handle contract cancellations with existing tenants
・Assist in checking the English Contract submissions

Requirements:
・Bachelor’s degree in business or a related field preferred
・1+ years of work experience in an office environment, preferably in a function related to real estate or contracts with customer service experience
・Fluent in English and Business-Level Japanese or above (JLPT N2+)
・May be required to provide transcript and recommendations upon request

About Village House:
Fortress Investment Group is a leading global investment manager with over $42 billion of assets under management and one of the most active real estate investors in Japan. In 2017, Fortress acquired a large portfolio of residential assets throughout Japan from the Ministry of Health & Welfare’s Japan Organization for Employment of the Elderly, Persons with Disabilities and Job Seekers (“JEED”) and have created a company around this portfolio called “Village House”. Village House is managed by an asset management platform which Fortress set up called Village House Management Co., Ltd. Village House consists of 1,149 properties with over 106,000 apartment units throughout Japan. Village House is one of the largest private residential landlords in Japan and this will be a unique opportunity to be involved in the opportunity to grow Village House into a large provider of affordable housing to Japanese and foreign residents throughout Japan using the resources of a leading private equity firm.

Why Work for Us:
At Village House, we foster an inclusive, supportive, fun yet challenging team environment. We value and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of Real Estate in Japan.
・Great Company Culture: We have a warm and welcoming environment where our employees feel like a part of the team.
・Work that Stays at Work: We offer a great work/life balance.
・No Corporate Nonsense: At Village House, we do things a bit differently. There’s no corporate nonsense and no old-fashioned hierarchy. Instead, we work in self-sufficient autonomous teams to learn from each other.
・Growth: We offer opportunities within our company to nurture your talents and grow together.

・タイトル:契約業務
・雇用形態:正社員(研修期間あり)
・業種:不動産
・職種:事務
・州/県:愛知県
・市/町:上前津駅
・業務内容
 受架電にて契約内容の説明、契約書類チェック、翻訳業務
・年収:360万(月30万)
    正社員登用後は賞与あり(年1回)
・勤務時間:9:00~18:00
・休日・休暇:週休2日 年間休日120日
       土日祝含む、週5日勤務(シフト制)
・資格:英語・日本語(JLPTN2以上)のバイリンガル
・社会保険:健康保険 厚生年金 雇用保険 労災保険
・仕事内容の説明
 ご入居希望またはご入居中のお客様の問合せ対応(電話・メール)
  契約書類の作成及び確認作業
  退去希望者からの問い合わせ対応及び解約手続きの案内
  取引先(不動産仲介事業者など)対応
  専用システムへのデータ入力作業
  その他契約事務センターに付随する一切の業務

また、現状の事務センターの人員ですが
6/3時点で
想定:社員13名 派遣 25名(内ポルトガル1名)
現状:社員10名 派遣 24名(内ポルトガル1名)

この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。

現在応募を受け付けておりません。

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