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【Takayama, JAPAN】NEW Boutique Hotel + Cafe // Guest Serivce Staff eph TAKAYAMA  (expired)

AJ InterBridge Inc.

AJ InterBridge Inc.

Job ID
133079
Location
高山市花里町5丁目13-17, Gifu
Post date
May 24, 2019
Industry
Tourism / Travel / Hospitality
Function
Other Hospitality, Hotel, Restaurant, Tourism
Work Type
Full Time / Experienced (Non-Manager)
Salary
¥3.0M ~ ¥4.0M / Year
  • Negotiable

Requirements

  • English: Fluent
  • Japanese: Business level
  • Must currently reside in Japan

Description

◆Japanese and non-Japanese natives welcome to apply◆

▲The position▲
GUEST SERVICES Team Member at our newest boutique hotel in TAKAYAMA (Gifu Prefecture).

We currently manage 1 mid-sized hotel (20 rooms), 3 boutique hotels (under 10 rooms), 1 traditional inn, over 60 individual machiya properties with plans to open more properties in 2019.

eph TAKAYAMA (Hotel) is our newest hotel that we are excited to introduce to travelers.
-12 rooms + 1 cafe
-1 minute walk from TAKAYAMA station

Take this opportunity to join AJ INTERBRIDGE INC., and become a part of our multi-national team while overseeing guests during their stay in Japan.
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▲Who we are looking for▲
・Outgoing, Friendly staff who enjoy communicating with others.
・Forward-thinking, and team-oriented staff members.
・Flexible, and fast thinking team members. Everyday is different, and every guest who you meet is someone new.
・Organized, and able to multitask in a fast-paced environment.
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▲Job description▲
Daily Task:
・Guest Service assistance via telephone, email, in person.
・Communicate with guests (from Japan and all over the world) on a daily basis.
・Ensure guest satisfaction via concierge services, special requests, and more!
・Offer local recommendations based on guest needs (restaurants, sightseeing attractions, local events, staff recommendations, etc.)
・Ensure reservations are in order, organize and prepare for future guests (will need to utilize a computerized system)
・Share and execute new ideas so guests leave with a great experience, and wanting to return to Japan!
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▲REQUIREMENTS▲
ENGLISH: Business-level or Native-level
JAPANESE: Business-level or higher
・Basic Computer skills
・Ability to work in both a team environment and independently
・Natural ability to communicate with others (speaking, writing)
・2 or more years of work experience (in any industry)
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▲Salary▲
・Starting from 210,000 yen~/month
*Salary is negotiable and will be dependent on prior experience, skill, etc.
*Salary includes 20 hours/month overtime allowance (Overtime Allowance will be included in monthly salary whether you work overtime or not)

Training period salary: Salary minus overtime allowance (No overtime during training period)

Bonus salary:
・Semi-Annual Bonus Salary(Bonus Salary is based on Performance)
・Twice a year in【July & December】
・Commuting/Travel Allowance (max. 30,000 yen/month)*

Salary raise:
Once a year (annual)
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▲Training Period▲
3 months
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▲Work Shift▲
・8~9 hours/ per day (Monthly Rotating Shift Schedule)
・5 days / per week
Shift Examples: 7am-4pm / 2pm-11pm /11pm-8am
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▲Other Details▲
・Full VISA Support
・Full Benefits (社保完備): Health Insurance, Employment Insurance, Pension
・Annual Paid Holidays
・Paid Maternity Leave
・Employee Accommodation Discount
・Family Allowance for families with Dependents (*Certain restrictions will apply)
・Transportation
・Housing Support

▲Housing / Transportation Support▲
・Housing Allowance: 50% of monthly rent (max. of 30,000 yen/per month)
・Transportation Fee: max. of 30,000 yen/per month
・Moving Allowance: (Maximum limit for allowance, contact us for more details)
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More than 1 position available if qualified candidates apply.

No prior experience in the travel or hospitality industry is needed.
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▲About▲

・Creating “the only one” experience.
・At AJ INTERBRIDGE INC., we not only want travelers to experience the beauty of Japanese culture, and appreciate the wonders of Japan, but we want to spread the uniquely Japanese hospitality culture, and ultimately, the best experience they can have.

・As Japan continues to grow as an exciting travel destination, we need the talented skills of new team members to help welcome our guests. If you would like to get a start in the travel & hospitality industry, or further your career path, join the AJ INTERBRIDGE INC. team. Our current team consists of staff from: Japan, United States, Philippines, Romania, Canada, Switzerland, Brazil, and more!

Feel free to contact us at any time should you have additional questions or inquiries.


【募集の概要】
2009年創業以降、80棟にも及ぶ町家の一棟貸切り宿を運営してきた同社が、新規事業として新たなホテルブランドである「eph」を岐阜県高山市で6月中旬オープン。ephとは英語のeffectの俗語。その土地の文化を反映させた刺激的で個性的なデザインで人をやみつきにさせてしまう効果(effect)のあるホテルをコンセプトとしております。
全12部屋のツインルームと1階のカフェからなるephでは、小規模ならではのゲストと距離が近いきめ細かなサービスを実現します。

【職務内容詳細】
ゲストサービス業務
・ 国内外のお客様のチェックイン業務及びコンシェルジュ業務(観光案内/予約手配など)
・宿泊プランの立案実行
・電話及びメールでの直接予約/問い合わせ対応
・OTA及び エージェント経由の予約対応
・システムを使っての予約管理


【応募要件】
・社会人経験2年以上
・ビジネスレベルの日本語力
・ビジネスレベルの英語力

【給料】
年収:300~400万円
月給:21万円〜
基本給:18.5万円〜
※給与詳細は、経験・年齢・スキルを考慮し決定します。
・昇給:年1回
・賞与:年2回(過去実績基本給4ヶ月分)

【休日】
年間105日、シフト制 月8~9日休み、有給休暇


【勤務時間】
24時間3交代制
(シフト例)7am-4pm,2pm-11pm,11pm-8am

【手当・福利厚生】
・社会保険完備
・住宅補助: 家賃の50%支給(上限3万円)
・交通費:上限3万円迄支給
・引越し支度金あり(上限あり)

【試用期間】
・3ヶ月

【社風】
・オンオフの切り替えを大切にしており、長期休暇も最大14日間取得が可能。
・スタッフのバックグラウンドも様々。アメリカ、カナダ、スイス、ブラジル、フィリピン、ルーマニアなど国籍に関わらず様々なスタッフが活躍。
・弊社ではスタッフは皆「エンタテイナーであれ」と考えており、理想の人物像として「世界中の人々に最高の旅をデザインするOnly Oneのエンタテイナー」を掲げています。

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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