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【Tokyo/Game/English】Customer Support (expired)

Job ID
Minato-ku, Tokyo
Post date
Jun 23, 2020
Arts / Entertainment / Recreation
Other Sales, Planning
Work Type
Contract / Experienced (Non-Manager)
¥3.3M ~ ¥4.5M / Year


  • English: Native level
  • Japanese: Business level
  • Must currently reside in Japan
  • Native speaker of English


We are the social game provider that produces “LoveLive! School idol festival”, “BLEACH Brave Souls”, “Captain Tsubasa: Dream Team” and so on.
As we expand our business, we are looking for a new member who is in charge of professional customer support for our game service.

◆Job description
As a member of the quality enhancement team, you will support the customers from overseas.
We expect you to be a team leader in the future.
Your mission includes the analysis of the inquiry.

◆Work Place
- Minato-ku, Tokyo

- Native Speaker of English
- PC skills (Word, Excel)
- Knowledge of the Entertainment industry in English speaking countries.
- Business level in Japanese or above

- Experience of customer support
- Experience of team leading (more than 2 years)

◆Work Hours
- 9:30~18:30(60 minutes break included)

- Estimated annual income; 3,300,000yen~4,500,000yen
- Monthly income: 275,000yen~375,000yen
※It depends on your skills

- 2 days off a week(Saturday and Sunday)
- National holiday
- Summer holiday
- New Year's holiday
- Paid holiday

- Transportation expenses are covered
- Employment insurance
- Social insurance
- Paternity and nursing leave
- Periodic health checkup

The above information is a public job ad. This job ad is neither an offer nor a contract.

This job is no longer available.

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