International Hotel Bellman （期限切れ）

MALE OR FEMALE

Reporting to the Front Office Manager,
>Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
>Consistently offer professional, friendly and engaging service
>Ensure the timely and efficient transfer of luggage to and from the guest’s room
>Assist guest with transportation requests To ensure the guest is familiar with their room upon arrival ie. temperature control
>Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Guest Relations Manager and or Front Office Manager
>Assist guests regarding hotel facilities in an informative and helpful way
>Follow department policies, procedures and service standards, including all safety policies
Other duties as assigned.



Qualifications:
*Previous customer related experience an asset
*Excellent communication skills Particularly English and Japanese Language
*Strong interpersonal and problem solving abilities
*Highly responsible & reliable
*Ability to work well under pressure in a fast paced environment
*Ability to work cohesively with fellow colleagues as part of a team
*Ability to focus attention on guest needs, remaining calm and courteous at all time