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【Kanazawa Tour Management】Operation Officer (Path to Operation Team Lead) / Good Career Growth Path(期限切れ)

Kanazawa Tours

Kanazawa Tours

求人ID
154665
勤務地
日本石川県金沢市
掲載日
2025/01/18
業種
旅行 / 観光 / ホスピタリティ
職種
ツアーオペレーター、ガイド
雇用形態
フルタイム / 中途・役職なし
給料
月給 23万円 ~ 35万円
  • 相談可

応募条件

  • 英語: 流暢(歓迎)
  • 日本語: 中級(日常会話レベル)(歓迎)
  • 現在日本在住の方に限ります

説明

Job Overview:
We are looking for a motivated and detail-oriented Operation Officer to join our Tour Operation Team. This role provides an opportunity to learn and develop within the company, with a clear pathway to advance to an Operation Team Leader position based on performance, skills, and leadership capabilities.

Key Qualifications:
• Previous experience in tourism, logistics, or customer service is a plus but not mandatory.
• Fluency in English (written and verbal) is essential, along with business-level Japanese to effectively communicate with local partners and vendors.
• Strong communication skills to effectively collaborate with team members and external stakeholders.
• Strong organizational skills and the ability to multitask in a dynamic environment.
• Proficient in Microsoft Office, Gmail, Google Docs, and other productivity tools.
• A proactive mindset and willingness to learn.
• Permanent work visa in Japan required.

Responsibilities:
• Tour Coordination: Support the assignment and scheduling of guides for tours, ensuring alignment with client needs.
• Booking Management: Handle tour bookings, updates, and confirmations while maintaining accurate records.
• Customer Communication: Provide pre- and post-trip support to clients, addressing inquiries and ensuring satisfaction.
• Resource Management: Collaborate with guides and partners to ensure smooth tour operations.
• Operational Support: Assist in day-to-day logistics, including managing schedules, updates, and emergency responses.
• Development Opportunity: Participate in training and development programs to grow into the Operation Team Leader role.

Career Growth Path:
Year 1: Start as an Operation Officer, focusing on learning the company's operations and gaining hands-on experience.
Year 2: Transition to the Operation Team Leader role based on demonstrated skills, leadership, and operational excellence.

Ideal Candidate Traits:
• A collaborative team player with strong communication skills.
• Enthusiastic about travel and customer experiences.
• Adaptable and proactive, ready to grow and take on greater responsibilities.

Salary Range:
230,000 - 350,000 JPY/month (based on experience and skills).

Work Location:
Kanazawa city office.

Work Schedule and Hours:
• Working Days and Hours: Full-time position, 5 working days per week, 8 hours per day.
• Weekend Work: One weekend day (Saturday or Sunday) is required each week. Weekend work can be done remotely, with a weekday off provided in exchange.
• Overtime: Minimal but may occur during peak periods or urgent needs.

Benefits:
• Full social insurance coverage, including health insurance, pension plans, and employment insurance, as per Japanese labor laws.
• Paid annual leave
• Training and professional development opportunities to support career advancement.
Additional Information:
• Interview Process: Includes an online screening followed by in-depth interviews with management and team members.
• Start Date: Determined upon completion of the interview process and necessary documentation.
• Contract Period: Permanent role with an initial 3-month probationary period.

If you are passionate about developing a career in operations and growing into a leadership role, this is a great opportunity to join a dynamic and growing company dedicated to creating exceptional cultural experiences.

最終更新日:2025年2月17日

この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。

現在応募を受け付けておりません。

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