求人情報検索

[Urgent] Japanese Customer Support Agent (Remote Work) カスタマーサポート(リモートワーク)

5CA

5CA

求人ID
142650
勤務地
全国、日本
掲載日
2021年10月6日
業種
サービス業
職種
その他IT、インターネット、通信
雇用形態
フルタイム / 新卒・第二新卒
リモート勤務
可能
給料
給与についての記載なし

応募条件

  • 英語: 流暢(優先)
  • 日本語: 流暢(優先)

説明

Let’s start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen?

We offer:

* A $750 USD sign-on bonus for you, if you join us by the October 31st!
* A place in a fast-growing company with ambitious A-level clients.
* A casual and highly international environment where you’ll work with people from over 40 different nationalities
* Flexibility; working remotely means being able to work from anywhere in the world
* No time wasted commuting between home and work
* Access to top-notch tools, training, and colleagues

You will join a fresh team from the beginning. In this position, you will be tasked with providing support via e-mail, chat and social media, and possibly by phone.

Before you even start, we will make sure that you get a complete, and detailed training, to prepare you for your new position. After that, you’ll have your Operations Manager to facilitate you in your function, and your Team Lead will be there to make sure you are comfortable and happy in your job.

As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our privacy policy.

Job requirements
* You know fluent Japanese (no certificates required)
* You know English at a B2 level (no certificates required)

PC requirements:

* An internet speed minimum of 1.0 Mb/s download and 0,5 Mb/s upload internationally.
* A minimum of 4 GB RAM memory
* Your computer should run at least a 64-bit version of Windows 8 or newer, or a recently released version of macOS
* An i3 processor dual-core (2,4 GHz or faster), or better/ similar, max. 3 years old.
* A smartphone capable of two-factor authentication that runs at least:
** Android 4.4 or newer
** Apple iOS 10.0 or newer

この情報は一般的な求人情報であり、ジョブオファー及び契約を結ぶものではありません。

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