Operation Coordinator

Amigo Tours Japan GK

Company

Amigo Tours Japan GK

Job ID

155165

Location

Kyoto, Kyoto, Japan

Post date

Mar 4, 2025

Industry

Tourism / Travel / Hospitality

Function

Administration, Operations, Logistics

Work Type

Contract / Entry Level

Salary

¥3.0M ~ ¥3.8M / Year

• Negotiable

Who are we?

At Amigo Group, we are a recognized travel company specializing in accommodation services, tours, and transportation, with operations in 8 countries across Latin America, Europe, and Japan. We are known for our passion for tourism and our mission to offer unique experiences to each of our clients.

We are looking for a Tourism Operations Supervisor.

Education Level: University Degree
Preferred Certification: 旅行業務取扱管理者 or 旅行サービス手配業務取扱管理者
Experience: In the Tourism Sector in Operational, Administrative, Customer Service, or Tour Guide positions.
Sectors of Experience: Tours, Hospitality, Logistics, Travel Agencies.
Required Languages: Japanese – English

Main Responsibilities

Supplier Management:

Prospecting and acquiring transportation suppliers, access to tourist centers, and guides.
Supplier Quality and Evaluation:

Reviewing quality and handling incidents with suppliers.
Negotiating and meeting with suppliers (transportation, radios, radio guides, restaurants, etc.).
Managing ticket purchases.
Reports and Administration:

- Requesting billing from suppliers.
- Controlling and reporting daily operational expenses.
- Reconciling logs and services from suppliers.
- Sending payment requests to suppliers.
- Controlling tickets and entries.
- Monitoring operational expense controls.
- Managing operational reimbursements.
- Managing petty cash for daily operations.
- Responding to weekly and monthly reports.
- Attending meetings to review results.

Standard Working Hours: From 9:00 AM to 6:00 PM (including a 1-hour break).
Social security available (medical insurance, pension, unemployment insurance, compensation)

Holidays: Vacations required by law, Japanese holidays and other holidays determined by the company