US content moderator for 「SmartNews」 smartphone app

SmartNews, Inc.

Company

SmartNews, Inc.

Job ID

154467

Location

Shibuya-Ku, Tokyo, Japan

Post date

Jan 8, 2025

Industry

Information Technology

Function

Web / Mobile Site Management, Content Development

Work Type

Part Time / Experienced (Non-Manager)

Remote work

Available

Salary

¥1,600 / Hour

This is a remote, part-time contract role.
(this position is described as “part-time contract” but 8 hours x 4-5 days working is required)
Office Location: Tokyo
VISA: You need to have a valid VISA. The company will not sponsor visas.

【What is the team mission?】
SmartNews is a leading global information and news discovery company dedicated to delivering quality information to the people who need it. Thanks to our unique machine-learning technology and relationships with more than 3,000 global publisher partners, we provide news that matters to millions of users.
Founded in 2012 in Tokyo, SmartNews also has offices in San Francisco, Palo Alto, New York and Singapore. If you are someone who shares our vision and feels passionately about our mission, we encourage you to apply!

【What is the mission for this role?】
We are looking for content moderators to review and moderate content such as news articles or user comments on the articles. As a Content Moderator, you will review and investigate visual and written content(*).The work involves reviewing articles from the US version of SmartNews App ( while based in Japan). You will annotate the labels on each content based on our Review guideline using an internal tool or Google spreadsheet. You must be detail-oriented and self-motivated. If you find any gap and challenges between guidelines and articles, you will escalate those issues to your supervisor and follow their guidance . In some cases, you may perform a quality audit toward other members' review output. Past moderation experience is preferred, but not required.
*During monitoring, you may be asked to view sexual, violent, or other content.

【Requirements】
-Native proficiency in English ​​
-Working experience as a team player and Flexibility
-Being accustomed to routine work with a huge amount of transactions or tasks
-Being familiar with using smartphones and apps
-Having an interest in US News contents and be culturally aware of trends in US
-High speed Internet connection is required in your workspace
-Ability to handle multiple tasks within a given timeframe
-Working with operation work in timely, accurately and efficiently

【Preferred Qualifications】
-Experience in Trust & Safety, Moderation, Labeling (Annotation) related operation work
-Being familiar with using slack and G suite
-Technically savvy and able to quickly learn new tools and systems
-Journalism or Editor experience

【Conditions of employment】
Job type: part-time contract
　(this position is described as “part-time contract” but 8 hours x 4-5 days working is required)
Salary：1600 yen / hour *
Working days：at least more than 4 days / week（inc. Saturday and Sunday）
Working hours：8 hours per day (1hour break)
-This team provides a 24 hours x 7 days service.
You must meet the following conditions.
-Be able to work on either Saturday or Sunday.
-Be able to work during the late-night hours.(10:00 pm - 7:00 am)
* Hourly price will be increased by 25% between 10:00 pm and 5:00 am

Working Place: Remote
-Basically remote work but may request to visit the SmartNews Tokyo office sometimes.
-On the first day, you need to be at the office from 10:00 am for the onboarding.

【Others】
Fixed-term employment contract: limited to 4 years from the date of employment
Interview:basically online, only 1 time

【Benefit】
-Paid vacations
-health insurance
-Free lunch, snacks, and drinks at the office
-PC rental

If you are interested in working with us, please feel free to contact us.
Looking forward to hearing from you.